Privacy policy.

Privacy Policy
Effective Date: March 28, 2025

My Big Fat Shawarma ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.mybigfatshawarma.com ("Website"). By using our Website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following personal information from users:

  • Name

  • Email address

  • Phone number

  • Payment information

  • Location data

2. How We Collect Your Information

We collect information through the following methods:

  • Online forms

  • Cookies and tracking technologies

  • Third-party integrations (e.g., payment processors, marketing tools, and analytics services)

3. How We Use Your Information

We use your personal information for the following purposes:

  • Marketing and promotional communications

  • Order fulfillment and transaction processing

  • Customer service and support

  • Website analytics and performance improvement

4. Sharing of Your Information

We may share your information with third-party service providers, including:

  • Payment processors to facilitate transactions

  • Marketing tools for targeted advertising

  • Analytics services to improve Website performance

We do not sell or rent your personal information to third parties.

5. User Rights and Data Control

You have the right to:

  • Access, modify, or delete your personal information

  • Opt out of marketing communications

  • Disable cookies through your browser settings

To request changes or deletions, contact us at eat@mybigfatshawarma.com.

6. Data Security

We implement industry-standard security measures, including:

  • Encryption of sensitive data

  • Secure servers to store user information

7. Cookies and Tracking Technologies

We use cookies and tracking technologies, including:

  • Google Analytics

  • Facebook Pixel

  • Instagram tracking tools

These tools help us understand user behavior and improve our Website. You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our services are intended for users 18 years or older. We do not knowingly collect personal information from children under 18. If we discover that a minor has provided personal information, we will delete it promptly.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: eat@mybigfatshawarma.com

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. SMS/Text Messaging Terms and Conditions

Program Description: By opting in to My Big Fat Shawarma's SMS program, you agree to receive recurring automated text messages from My Big Fat Shawarma at the mobile number you provided. Messages may include promotions, special offers, rewards updates, order notifications, and location news.

Consent: Consent to receive text messages is not a condition of any purchase. You can opt in through our website, rewards sign-up, online ordering, or in-store sign-up forms.

Message Frequency: Message frequency varies.

Costs: Message and data rates may apply. Check your mobile plan with your carrier for details.

Opting Out: You can cancel at any time by replying STOP to any message. You will receive one final message confirming that you have been unsubscribed, and you will not receive any more messages after that. To rejoin, you can sign up again the same way you did originally.

Privacy of Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information may be shared with subcontractors who support our services, such as SMS platform providers, solely to deliver messages to you.